6 common misunderstandings about ATS

Blog | Công nghệ tuyển dụng | Xu hướng ATS
admin 24/05/2024
ATS (Applicant Tracking System) is being adopted by many businesses; however, there are still some misunderstandings about this software.

According to a survey by JobScan, 66% of large-scale enterprises and over 35% of small businesses have implemented ATS (Applicant Tracking System) to streamline their recruitment processes. Among them, more than 86% of HR personnel at companies with ATS implementation claim to have saved ⅔ of the total recruitment time.

However, there still exist many misconceptions regarding ATS. For instance, many people believe that using ATS will completely eliminate the job of the recruitment department. Or that only large corporations need to implement ATS because this solution is costly and time-consuming. This article will clarify 6 common misconceptions about ATS.

ATS Forces Companies to Completely Change Their Recruitment Process

This is a common misconception that makes many companies hesitant to implement ATS software. In reality, implementing Applicant Tracking System in a company will not affect the recruitment process. The ATS system is designed to fully accommodate the unique recruitment processes of each company. The only change here is that instead of carrying out manual processes, the HR team now relies on technology.

Moreover, modern ATS systems are integrated with third-party software, notably popular recruitment tools such as Gmail, DocuSign, Glassdoor, Indeed, LinkedIn, etc. With these integrated tools, recruiters can perform tasks quickly and conveniently within a single tab.

With our high-performance recruitment management solution, SHiring, we are ready to integrate additional third-party software to support the recruitment process of companies. Furthermore, when a company uses SHiring, depending on each job position, recruiters can customize the interview process or set up the company’s own interview process. Recruiters can perform all tasks, manage, and track each process with just one software.

All Applicant Tracking System Systems from Providers Are the Same

This misconception leads many companies to choose ATS based on price rather than the features it provides. Because each ATS system from each provider is designed for different usage purposes and serves different needs, some features will have certain differences. For example, a company may deploy ATS with some custom features, while another company may not need or have those features in their ATS software.

For this reason, companies need to research and understand what issues they need to address. From there, they can decide which ATS will best meet their recruitment process and operations.

ATS Helps in Easing and Improving the Recruitment Process. However, with SHiring’s solution, we have some distinct features compared to traditional ATS systems. With SHiring, recruiters can easily search and select suitable candidates thanks to integrated AI technology. Especially, the system will score the candidate’s compatibility with the job requirements based on the criteria that recruiters consider most important. These criteria may include skills, experience, educational qualifications, etc. Then, SHiring’s unique ATS will filter candidates and suggest the most suitable candidates in seconds.

After the system evaluates the compatibility and provides scores, talent acquisition experts will notice that each candidate will have a certain percentage of suitability. This percentage is the compatibility of the candidate’s profile with the job requirements. SHiring’s ATS system is very intuitive when providing the Candidate Resume Parser feature, which helps scan and extract information from candidate resumes with up to 99% accuracy.

Read more: SHiring – Efficient recruitment solution integrating AI and ATS

ATS Automatically Eliminates Incompatible Resumes

The belief that the Applicant Tracking System system automatically rejects resumes is one of the biggest misconceptions about ATS. Many articles even suggest that nearly 70% of resumes will be rejected by the ATS before reaching the recruiters. This information is entirely inaccurate.

After an applicant submits their resume, the ATS system will scan and extract the candidate’s data into key fields to help recruiters track easily. Whether the candidate progresses to further rounds in the recruitment process depends on the decision of the recruiters.

The ATS system will only automatically reject resumes if allowed by recruiters. This is the case where recruiters set up screening questions or what can be called “direct screening” questions. These questions are designed to filter out candidates who do not meet the job requirements, regardless of the content of their resumes. For example: if a company needs to hire a position that requires frequent long-distance travel, recruiters can add a question to the application form like “Are you willing to travel long distances for work when required?” If your company does not sponsor visas, recruiters can add a question to the application form like “Do you need sponsorship to work?” Candidates who answer “no” will be rejected.

Similarly with SHiring, our ATS does not automatically reject candidate resumes. After scanning candidate information, recruiters can categorize candidates into specific Talent Pools. Then, based on SHiring’s suggestions, recruiters can know which candidates are the most potential for the job position. The process of eliminating unsuitable candidates will be directly carried out by the recruitment department.

ATS Completely Eliminates the Job of the Recruitment Department

Many ATS software nowadays integrate AI technology. This is the reason why many people think that implementing ATS will completely eliminate the recruitment department from the recruitment process. And this is entirely wrong.

The applicant tracking system is designed to optimize and digitize the recruitment process, helping companies save time and select suitable candidates. However, what the ATS software with integrated AI cannot do is replace the human factor in the recruitment efforts of companies.

Take the example of providing email templates sent to candidates during the recruitment process, such as interview invitation emails, interview result notification emails, etc. The applicant tracking system will help recruiters personalize email communications. Additionally, it allows companies to customize email content to reflect their brand and organizational culture. As well as adding the human factor to the recruitment process so that candidates do not feel they are interacting with robots and machines. So who does the customization? It will still be the company’s recruitment department.

Many companies today have taken advantage of ATS after implementation and have maximized the features of the software. The application of ATS cannot eliminate the human factor from the recruitment process but only upgrades the recruitment process and helps recruiters achieve high work efficiency. In fact, with the applicant tracking system, companies can even focus more on candidates than before.

With SHiring, we only provide tools to support companies in managing and optimizing the recruitment process. The HR department will still be the one to read the resumes of candidates, make decisions to eliminate or continue the recruitment process. They and the specialized department can also directly provide feedback on candidates on SHiring, and the system will store it for convenient tracking later.

ATS is Only Suitable for Deployment in Large-Scale Enterprises or Corporations

The truth is that in large-scale enterprises and corporations, recruitment needs are often frequent and continuous. This results in a large number of resumes received. Therefore, the Applicant Tracking System system will play its role in optimizing the recruitment process and selecting suitable candidates.

However, for startup companies and small businesses, deploying ATS software will bring many benefits. Because ATS allows them to expand the recruitment process. Most startups and small businesses that have implemented ATS have responded that the ATS solution has helped them improve the quality of recruitment while saving costs. These companies use ATS to track candidates, automatically sort and store information, as well as manage and track candidates throughout the recruitment process.

Startups and small businesses can find ATS solutions implemented with adjustable pricing methods to meet their usage needs. Combined with the solution that allows customization of basic features that companies need instead of all features provided by the Applicant Tracking System solution.

SHiring is designed to serve businesses of all sizes and industries. We offer packages based on the number of users and the recruitment needs of the business. This will help businesses easily choose the ATS software with integrated AI at a cost that suits their budget.

ATS Software Only Serves the Recruiter

ATS software is used only by recruiters. However, that does not mean that ATS does not bring benefits or support to candidates. Because a properly implemented ATS system will improve the candidate experience by facilitating easy application, keeping candidates updated on the recruitment process, and interacting with recruiters.

Read more: 7 Aspects of ATS implementation: Improve candidate experience

At SHiring, we not only serve the employer side but also care about enhancing the candidate experience, thereby helping businesses improve their employer brand. We provide ready-made recruitment websites integrated with application forms for each position. Companies only need to fill in convenient information, and within less than 10 minutes, they will create their own careersite. This is also the first impression of candidates about the company. A careersite with its own style, reflecting the company’s culture will help candidates perceive professionalism.

Moreover, SHiring is effectively used on all devices and operating systems. Recruiters, even when not in the office, can update and interact with candidates with just an internet connection. Conversely, candidates can also submit applications directly on their mobile phones. A study from Appcast shows that 60.7% of job applications are completed on mobile devices compared to 39.3% on desktop computers.

The conclusion

Misconceptions about ATS are causing many companies to miss the opportunity to attract talent and improve their recruitment brand. Before learning about Applicant Tracking System, companies need to thoroughly research the provider and understand the issues of the company to choose suitable software. Additionally, consider your budget.

SHiring is an ATS software integrated with AI technology that helps automate and improve the recruitment process. All businesses can deploy our solution. This will be a tool to help businesses successfully implement recruitment strategies. Experience the demo version and see how SHiring can help you attract and recruit top talent today!